FAQ
Good questions.
How long does an order take to arrive?
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Each piece is printed to order — production takes 3–7 working days, then 1–2 days shipping within the UK and 3–7 days internationally.
What material are pieces made from?
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Most of our objects are printed in PLA, a plant-based bioplastic. Selected lighting uses PETG for heat resistance. Both are recyclable.
Are the planters waterproof?
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Our planters include an integrated sealed liner. We recommend watering with a saucer underneath for peace of mind.
Can I request a custom colour or size?
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Yes — drop us a note via the contact page with what you have in mind. We take on a limited number of commissions each month.
How do I care for my piece?
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Wipe with a soft dry cloth. Avoid prolonged direct sun and dishwashers. For lamps, use only the recommended bulb wattage.
Do you ship internationally?
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Yes — we ship worldwide. Duties and import fees may apply depending on your destination.